Kuils River resident Ricardo Arendse praised Dentico as their team came to the rescue when no other dentist was willing to resolve his serious toothache.
Ricardo found himself in a nightmare situation during a midweek afternoon.
He struggled with sharp tooth pain after his filling fell out the night before. While there was no initial discomfort directly after the incident, he struggled with an unexpected toothache during the following afternoon.
He rushed to various dentists in and around the Kuils River area, hoping to receive assistance, but to no avail.
“I usually go to a dentist in Durbanville. But when I called, no one was in office, which was a bit frustrating,” explained Ricardo. “I then stopped at several dentists in the Kuils River area, but no one was willing to fit me in. Some even said I had to wait until next week for the next possible appointment. I found this ridiculous as I was clearly struggling with serious pain.
“I then came across Dentico and tried my luck one last time.”
Despite being fully booked, the Dentico family came to the rescue.
“When I approached the front desk, I was immediately attended to with friendly service. The receptionist put my situation as a priority,” said Rick.
“Instead of turning me away because I had not made a prior appointment, she said she’d consult with the doctor and come back to me. The othe receptionists didn’t make this sort of effort.
“And despite Dentico having a full day of bookings scheduled for that day, Dr Hendricks was willing to fit me in and help me out.”
After a quick visit in the chair, Rick’s ordeal was finally over.
“Dr Hendricks was very friendly and professional as she swiftly repaired the problem tooth. My pain was gone in no time. I was also surprised to find out how affordable their services were. Dentico definitely came through to save the day!”
Rick added that his overall experience has convinced him to make Dentico his family’s preferred dentist.
“It’s not often that you can praise a high standard of public service. Dentico definitely exceeded my expectations. It wasn’t just their professional service and affordable pricing… it was the fact that they went out of their way to help me.
“I was in serious pain and it was very disappointing to be turned away by other dentists. The fact that Dentico made an effort to accommodate me proved that they take their patients’ welfare as their main priority.
“As a big family man, I can confidently say that Dentico has become our family dentist. And I’d definitely recommend them to anyone else needing dental assistance.”